September 24, 2021

Listen to new essential worker station announcements



Rail travellers will be hearing station announcements from fellow essential worker passengers from today, thanking them for only taking the train if it’s really necessary and for following public health advice.

The new station announcements are ahead of the reopening of non-essential retail businesses in England and the introduction of mandatory face covering rules when travelling by train from Monday. Rail companies want to ensure that an increase in people travelling does not reduce the space on trains for essential workers which is why they are encouraging people to walk or cycle or travel at quieter times where possible.

Guidance from governments for people to socially distance to help protect them and others from coronavirus means that there is room for around 10% to 20% of the usual number of people on trains. To help people travel safely, together with government, rail companies are encouraging people who need to take the train to stagger their journeys by travelling when it is less busy. Stations are also displaying posters reminding passengers to follow the new rules on wearing face coverings.

When travelling, passengers are being asked to: plan ahead by checking before they travel and to use eTickets or contactless cards; consider others by wearing a face covering; and stay safe by washing their hands regularly and using hand sanitiser.

To support the advice, rail companies will be broadcasting station announcements from people who really need to travel by train. This includes key workers such as doctors, nurses and care workers, as well as supermarket staff, teachers and school children. Passengers will be hearing announcements like these in stations:

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